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Other Services

We understand that many of our clients and their families come to us seeking support, sometimes for very complex situations requiring additional care. Because of this, we wanted to make you aware of some other services that are specifically designed to help individuals with disabilities or health conditions and their carers.


Carer Gateway

Carer Gateway is a government program through the Department of Social Services that provides free services to carers of people with disabilities, mental health difficulties, advanced age or medical conditions. They provide a range of services online, via phone and in person - these include training programs, counselling, support groups, tailored support packages and more. Their tailored support packages can include supports such as respite programs, transport to get to and from appointments, and other things to help facilitate the role of a carer.


To get registered with Carer Gateway and have a tailored support plan put in place, you can call or fill in the online form to request someone contact you. Information is available on their website in 30 languages, with telephone translators available through the TIS service.


Phone: 1800 422 737

Office Hours: 8am - 5pm, Monday - Friday

Online Form: Click Here


Carers Queensland

Carers Queensland is an advocacy and support service for unpaid and community carers (ie, carers who are not employed as such, but who care for friends or family). They provide a range of support services online and in person, including regular events across different topics, guardianship and advocacy programs, support programs for young people acting as carers, financial support, mental health and counselling support, and online courses with additional supports to get accredited skills (such as Certificate IV in Community Services). Their website also has lots of resources and information to support carers of all kinds.


Phone: 1300 747 636


Website: Click Here


Community Transport Program

Community Transport Program is a Queensland government program that can help individuals to get reliable transport around the community. Carers who need support to travel to and from appointments or other caring duties because of remote locations, financial difficulties or health conditions can access the program by calling local Community Transport organisations.

Local Community Transport organisations within the Logan City Council are:

Burringilly Community Transport South East (07 3208 4785)

Multilink Community Transport South East (07 3808 4463)

AnglicareSQ Community Transport South East (1300 610 610)

Transitcare Community Transport South East (1300 153 636)

Local Community Transport organisations within Ipswich City Council are:

STAR Community Transport South West (07 3821 6699)

Transitcare Community Transport Ipswich (1300 153 636)

Local Community Transport organisations within Scenic Rim City Council are:

Mununjali Community Transport South West (07 5541 2575)




MyTime are specialised support groups focussed on connecting parents and guardians of children under 18 years who have high care needs due to disability, medical conditions or other additional needs. The group is run by trained facilitators free of charge, and welcomes parents to bring preschool-aged children who will be supported by play leaders during the group. MyTime groups facilitate parents to connect with others who are experiencing the same highs and lows of caring for children with additional needs and to feel supported, get information, socialise and


MyTime has a local group in Yarrabilba coordinated through PlayMatters.

Phone: 1800 007 529

Website: Click Here


Early Childhood Development Program (ECDP)

ECDPs are a Queensland government program that supports children under 5 with disabilities. ECDPs operate as play groups and highly supported kindy-style programs (depending on child age) where children who may have difficulty engaging in traditional childcare or kindergarten environments can socialise and learn new skills to help them develop before attending school. ECDPs are supported teachers, specialist educators, OTs, speech pathologists, physiotherapists, guidance counsellors and/or nurses. Children are eligible to attend ECDP if they have a confirmed or suspected diagnosis of: Autistic Spectrum Disorder, hearing impairment, intellectual impairment, visual impairment, physical impairment, or speech/language impairment. You may be required to provide a letter confirming diagnosis or suspicion from your healthcare providers. Applications to ECDPs can be made through individual ECDP sites by calling the schools for application information.


The local sites for our area are:

Ipswich Central State School (07 3432 5333)

Ipswich Special School (07 3813 5777)

Mount Ommaney Special School (07 3717 6888)

Beaudesert State School (07 5540 1111)

Benowa State School (07 5510 4333)

Browns Plains State School (07 3809 6222)

Logan City Special School (07 3489 6333)

Waterford State School (07 3451 8222)


Fact Sheet: Click Here


NDIS Early Childhood Early Intervention (ECEI)

The NDIS ECEI program is a stream of NDIS support for children under 7 years of age with a disability or developmental delay. Parents of children with confirmed or suspected diagnoses can apply before the child's 6th birthday by contacting the Early Childhood Partner for their local area. The Early Childhood Partner is an organisation partnered with the NDIA who supports families to access the ECEI NDIS program.


The Benevolent Society is the Early Childhood Partner for the Brisbane, Logan and Moreton Bay City Council areas. You can connect with the Benevolent Society by calling or emailing. When you call, you will be walked through the eligibility and application process by the Early Childhood Partner staff.

Phone: 1300 003 234



EACH is the Early Childhood Partner for the Ipswich and Scenic Rim City Council areas. You can connect with EACH by calling, emailing or filling in the online referral form. Your healthcare provider can also fill in the online form for you with your consent. When you call, you will be walked through the eligibility and application process by the Early Childhood Partner staff. 

Phone: 1300 003 224


Web Form: Click Here

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